Privacy Policy
Last Updated: January 2026
This Privacy Policy describes how Concrete Cowboy Foam collects, uses, and protects your personal information when you visit our website or submit your information through our forms.
1. Information We Collect
We may collect personal information, including, but not limited to:
- Name
- Phone number
- Email address
- Property or service-related details
- Photos or files voluntarily submitted
- Communication preferences
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries and estimate requests
- Schedule appointments and site visits
- Provide service updates, reminders, and follow-ups
- Communicate via phone, SMS, or email (with explicit consent)
- Improve customer service and operations
3. SMS Privacy & Consent
If you provide your mobile phone number and affirmatively opt in to receive SMS messages from Concrete Cowboys Foam, your number will be used only for communications related to your inquiry, estimate, appointment, or service request.
SMS messages are sent only to users who have provided explicit consent via an unchecked consent checkbox on our website form, by initiating an inbound text message, or by providing verbal consent during an inbound phone call.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us directly.
4. Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.
Information sharing with subcontractors in support services, such as customer service or messaging providers, is permitted solely to support business operations.
5. Data Retention
We retain personal data, including SMS opt-in records (timestamp, method, and consent language), for compliance, legal, and operational purposes. Data is securely deleted or anonymized when no longer required.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
7. Cookies & Analytics
Our website may use cookies or basic analytics tools to improve user experience and site performance. These tools do not collect sensitive personal information.
8. Your Rights
You may request access to, correction of, or deletion of your personal data. You may opt out of communications at any time.
To stop SMS messages, reply STOP.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Information
If you have questions about this Privacy Policy, please contact:
Concrete Cowboys Foam
📧 Email: chris@concretecowboysfoam.com
📞 Phone: 817-964-0459